Returns & Exchanges
At Better Sporting Dogs, we want you and your canine athlete to be completely satisfied with your purchase. If your gear doesn't fit or meet your performance standards, you can return or exchange eligible items within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Place the unwashed, unworn items with original tags still attached into the original shipping mailer or a secure box.
- 3.Attach the Label
Print the prepaid shipping label provided via email and affix it clearly to the outside of your return package.
- 4.Drop Off and Track
Hand your package to the designated carrier and keep your tracking receipt; your refund or exchange will be processed within 5-7 business days of receipt.